Customer Feedback
Thank you for taking the time to complete this form.
About You
Name:*
About Your Property
Address:*
Postcode:*
Your Feedback
Are you a:
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New Landlord
Existing Landlord
New Tenant
Existing Tenant
Seller
Buyer
Secret Key Office:
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Tynemouth
Monkseaton
Corbridge
Whitburn
Lettings Dept
How did you hear about Secret Key?
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Newspaper
Recommendation
Internet
Shop Front
For Sale Board
Flyer
Other Agency
How did you first make contact with us?
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Telephone
Office
Email
How do you rate our website?
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Very Good
Good
Average
Poor
Very Poor
How would you rate the presentation of our Staff, Company Vehicle and Office?
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Very Good
Good
Average
Poor
Very Poor
How would you rate the level of our customer service to date:
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Very Good
Good
Average
Poor
Very Poor
How would you rate the accuracy and clarity of our paperwork?
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Very Good
Good
Average
Poor
Very Poor
How well do our charges represent value for money?
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Very Good
Good
Average
Poor
Very Poor
Have you any suggestions of how we may improve our service?
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